SAY WHAT???
Okay, dig this: my lovely girlfriend, Jeannie, and I have been considering getting new cell phones, because the ones we have are cheap and starting to crap out. Jeannie received a notice from Cingular that we “may” be eligible for an upgrade, even though our contract has not yet expired. Jeannie e-mailed Cingular customer service to ask them to provide a more definitive answer about our eligibility for an upgrade, and this is the response she received:
Dear Cingular Customer,
Thank you for taking the time to e-mail Cingular Wireless regarding upgrade eligibility. I am happy to help you with your inquiry.
It states you may be eligible to upgrade during that time because, requirements can change as well as when before the upgrade can be processed accounts have to be current and may not have had more than three cancellations and/or suspensions due to non-payment. We apologize for any inconvenience this has caused.
I am always here to assist you. I encourage you to visit us at www.cingular.com often to view your monthly account statements, make payments and shop for new products and services. I greatly appreciate the opportunity to serve you.
Please let me know if I can assist you in any other way, and thank you for choosing Cingular Wireless.
I am tempted to yell, “Brain and brain, what is brain?!?!”
(By the way, Jeannie asked me to emphasize that our account has ALWAYS been current because she is a fanatic about maintaining excellent credit.)
August 25th, 2006 at 9:30 am
It’ll be a cold day in hell before I buy a cell phone. Seeing everyone around me with these things clamped to the side of their heads is like something out of Invasion of the Body Snatchers. You’re next…!
August 25th, 2006 at 12:55 pm
So.. cingular really wants your business!! I love e-mails that answer all questions and get right to the point! I do like that fact that you refer to Jeannie as your “lovely girlfiend.”(yet fanatical). I’ve heard Bruce refer to me as “the wife”- lol. Hope everything is going well with you! Texas is SOOOO HOT! I wake up and it’s already 87 degrees. I do have one burning question– did you upgrade??
August 25th, 2006 at 6:37 pm
Nope - gotta wait ’til October. I sent them another e mail and the person who responded actually made sense and answered my question - I was amazed
August 26th, 2006 at 4:19 pm
Then I probably shouldn’t tell you that I don’t have a land line anymore. I use my cell phone exclusively for all of my telephonic needs.
I am Locutus, of the Cell Phone Collective. Resistance is futile. Your life, as it has been, is over. From this time forward, you will have a contract with us.
(Wow, I really am turning this into a geek-trivia reference thread, aren’t I?)
August 26th, 2006 at 4:21 pm
Since beautiful Jeannie already answered your question, I’ll simply add that we miss you, Bruce and your strapping young adult son Steve something fierce.
We should come visit you in the winter!!! We could play cards, drink beer and be warm!